About Vast Dawn

 

www.vastdawn.com is our company’s online lighting website, selling a variety of chandeliers, wall sconces, and chandeliers, and providing a variety of custom lighting services.

Our products are crafted to the highest standards with an emphasis on quality and design. Our unique designs are a combination of modern aesthetics and cutting-edge technology. Our lighting range includes wall, ceiling and floor lamps, chandeliers and table lamps.

At Vast Dawn, we strive to provide an unparalleled customer experience. We have a team of experts on hand to help you find the perfect lighting solution for your home or business. Our friendly, knowledgeable staff is here to help you make the right choice.

We are committed to providing the best products and services to our customers. We are constantly exploring new ideas and technologies to create lighting solutions that are both beautiful and functional. Our goal is to create lighting products that are both stylish and energy efficien

Our company is an enterprise specializing in the production and trade of high-end lighting fixtures integrating design, production and sales. The factory and warehouse are located in Shenzhen, the lighting capital of the world.

 

Our Mission

 

Vast Dawn is a high growth digital retailer with a unique collection of home décor products designed to provide customers with quality products at the right price.

 

Core Values

 

-Customer Service Excellence – We value our clients and strive for excellence in all or our client interactions and experiences

-Responsibility – We will strive for excellence and accuracy in everything we do as a company, as a department and as individual team members

-Collaboration – We encourage ideas and diverse perspectives within our team, with the goal of continuous improvement and efficiency

-Integrity – We strive to uphold the highest level of honesty and integrity in all our actions and communications.

 

Our Values

 

Keeping prices low means keeping standards high.

Quality: Our lighting is manufactured to exacting standards and evaluated to the same standards used by luxury retailers. For us, cutting costs never means compromising on quality.

Transparency: We know exactly how our products are made and what they are really worth. Because we’re honest about our production and sourcing methods, so are you.

Accountability: When you buy a Vast Dawn lighting product, expect complete satisfaction. If your fixture is not perfect for any reason, you have 30 days to return it for a full refund.

 

 

Contact us

 

If you have any questions, including but not limited to
1.Not sure of the desired color, shipping cost, tax, etc. before purchasing

2. After receiving the lamps and lanterns, the color is not consistent with the purchased lamps and lanterns, or the color of the picture is not clear due to computer screen resolution and other reasons, the lamps and lanterns are broken and other problems

3. want to buy a lamp, but the store does not have this lamp, hope we add a certain product.

4.Please don’t be stingy with your emails, send us an email at support@vastdawn.com

 

 

 

 

Contact Info

Address: Room 1203B45, 12th Floor, Tairan Cangsong Building, No. 25, Tairan 7th Road, Tianan Community, Shatou Street, Futian District, Shenzhen, 518042 Guangdong, China.

 

Email：support@vastdawn.com

Phone: ‪+86 13076920283

 

Service Hours: Mon to Fri 9:00 AM – 5:00 PM (GMT+08:00) China Standard Time (Shanghai).

We'll do our best to respond to your message within business hours.

 

 

 

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