First, you have to budget for yourself. Second, look for images from magazines or design websites that fit your needs. Third, collect fabric samples or color cards produced for redecoration.

nswer: First determine the application environment (dry indoors, humid indoors, outdoor). All power supplies can be used in every application. Next, calculate the total wattage of the light strip you will be using, multiply the total feet by W/ft to calculate the wattage. Finally, choose a power supply that is equal to or greater than the total wattage of the light strip. US conventional voltage: 110~120V. European conventional voltage: 120~240V. We can also customize for drought needs.

Every product we sell comes with installation instructions. If you find the installation complex, we will usually contact certain contractors or electricians.

Answer: The electrical part of our products carries UL certification

Product Warranty: We offer a 1-year warranty on our products (excluding bulbs).
If you have any questions or concerns about the product within 1 years, please contact us atsupport@vastdawn.com. Attach pictures and videos of the issues you are experiencing. We will respond to emails within 24 hours and provide solutions to your issues. Please see warranty policy for details.

We offer free shipping for all orders on our website.

Yes, we offer returns and exchanges. If you are not satisfied with the purchased product or need to change the size, you can contact our customer service team within a certain period of time after receiving the product and provide the reason for the return or exchange. Please note that the item must be in its original condition, including labels, tags, and packaging intact. For the detailed process and policy of return and exchange, please refer to our return policy page.

Accepted payment methods are  American Express, Mastercard, Visa, Google Pay, Shop Pay, UnionPay, and PayPal, You can choose the most convenient payment method to complete the payment during the settlement process.

If you need to cancel or modify an order, please contact our customer service team as soon as possible. If the order has not been shipped, we will do our best to accommodate your request. However, if the order has already been shipped, you may be required to process the return in accordance with the returns policy.

Hope the above answers can solve your doubts. If you have any other questions or need further assistance, please do not hesitate to contact our customer service team, we will be happy to help you!

We have a 30-days return policy

We do not charge a restocking fee on returns.

• For Our Defective products return is full free shipping.
• For your remorse products, you have to bear a certain amount for return shipping. You will bear the Actual cost of return shipping.

Your option to send us your return: By Mail

• Defective Product -
  Download and Print
• Customer Remorse -
  Customer Responsibility

Questions:

If you have any questions, send us a message to our email addresssupport@vastdawn.com or Call Us at +86 13076920283.

Thanks!